The Role of Knowledge Management Systems in Corporate Decision-Making: A Case Study of Oil and Gas Firms in Jigawa State
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Background of the Study
Knowledge management (KM) is a critical aspect of modern corporate strategy, especially within industries such as oil and gas, where timely and informed decision-making is essential for success (Olayemi & Akpan, 2023). In this context, Knowledge Management Systems (KMS) are used to capture, store, share, and utilize both tacit and explicit knowledge across the organization. These systems play a pivotal role in ensuring that decision-makers have access to accurate, up-to-date information, which improves operational efficiency, reduces risks, and enhances competitiveness (Mbonu, 2023).
In Jigawa State, the oil and gas sector is integral to the state's economy, and companies operating within this industry are beginning to recognize the potential benefits of implementing KMS to improve their decision-making processes. However, many oil and gas firms still struggle with challenges such as knowledge silos, inefficient information sharing, and technological constraints that hinder the full utilization of these systems. This study seeks to explore the role of KMS in improving corporate decision-making in oil and gas firms in Jigawa State.
Statement of the Problem
Despite the availability of various KMS tools, many oil and gas firms in Jigawa State still face challenges in fully integrating these systems into their decision-making processes. Issues such as organizational resistance to change, inadequate infrastructure, and limited expertise in managing knowledge flow impede the efficient use of KMS. This study will investigate how KMS impacts decision-making within oil and gas firms and identify the factors that hinder or enhance their effectiveness.
Objectives of the Study
- To examine the role of Knowledge Management Systems in corporate decision-making in oil and gas firms in Jigawa State.
- To identify the challenges faced by oil and gas firms in Jigawa State in adopting and utilizing Knowledge Management Systems.
- To evaluate the impact of Knowledge Management Systems on organizational performance and decision quality in the oil and gas sector.
Research Questions
- How do Knowledge Management Systems influence corporate decision-making in oil and gas firms in Jigawa State?
- What challenges do oil and gas firms in Jigawa State face in implementing Knowledge Management Systems?
- What is the impact of Knowledge Management Systems on the performance and effectiveness of decision-making in oil and gas firms in Jigawa State?
Research Hypotheses
- Knowledge Management Systems do not significantly improve corporate decision-making in oil and gas firms in Jigawa State.
- The challenges faced by oil and gas firms in Jigawa State do not significantly hinder the effective use of Knowledge Management Systems.
- Knowledge Management Systems do not significantly enhance organizational performance and decision quality in oil and gas firms in Jigawa State.
Scope and Limitations of the Study
The study focuses on oil and gas firms operating in Jigawa State, evaluating how KMS are utilized in decision-making processes. The main limitation is the potential difficulty in gaining access to proprietary data on knowledge management practices and decision outcomes in these firms.
Definitions of Terms
Knowledge Management Systems (KMS): Technological solutions that facilitate the collection, storage, and sharing of knowledge within an organization.
Corporate Decision-Making: The process by which organizational leaders make strategic and operational decisions.
Organizational Performance: The effectiveness of a company in achieving its goals, objectives, and financial outcomes.
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